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From there, your agent can provide the assistance the customer needs to complete their purchase.Īs you can imagine, this results in higher conversions and more productive agents.
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For instance, suppose a customer is stuck on the checkout page Zendesk’s best live chat plugin for WordPress will prompt one of your service agents to start a chat with this customer. Zendesk’s live chat plugin for WordPress streamlines your service operation with smart features like action-based prompts. And Zendesk is the most simple, flexible, and comprehensive way to offer WordPress live chat to your customers.
#Plug conversations how to
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So to help you take the first steps to implement a live chat plugin, we’ll cover what WordPress chat plugins are, how and why to use them, and how to evaluate them. And an effective live chat plugin for WordPress provides all three (and more) when it’s integrated within your existing systems and workflows.īut with hundreds of WordPress chat plugins, just getting started can be overwhelming. A guide to the best WordPress Chat PluginĬustomers expect convenience, speed, and personalization from your brand.
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